Can't pass "in the right place"

Hi, my name is Joseph. I really love this app. It is disappointing to have a glitchy little problem that after multiple updates still halts the whole learning experience. I have gone over the code many times only to find out it is not the code that is wrong, it is the stupid app. Help please…
Please e-mail me: seardix@gmail.com

Hi Joseph please do paste your puzzle-code lets see how best we can address the problem, I am filling in till the admins take over.