Can't change name

Issues
#1

Hello,

I can’t change my name in the app even though my real name changed.

#2

Hey there, Grasshopper is a Google app, so we use the name associated with your Google account.

If you want to change the name on your certificates, the name field is editable.

Hope this helps!
Ben

#3

The name of the Google account changed a while ago.

Kind regards

#4

Hey there, try sending in a bug report from within the mobile app. This will send some if the app’s logs, which will help us figure out why this is happening.

Thanks,
Ben

#5

Already did that. Seems like the name change doesn’t fully get reflected oddly enough.

#6

I had the same problem. Did you try signing out and signing in? It worked for me.

#7

It’s been since resolved.